How can I get a reimbursement?

If your transaction has declined and you have made a transaction using your personal funds, please follow the below steps to request reimbursement:

• check if the place you transacted at, is covered under your approved categories. You can view your approved categories here.
  
  
• if the transaction was made at one of your approved categories, please reach out to our Support team providing the invoice and reason for your request.
  
  
• our team will look into the request, reach out to your organisation for an approval and once approved, a reimbursement request will be processed.