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How do I top up my AT Hop card with my Extraordinary account?

You can top up your AT HOP card online or in person.

Online Top-up

  1. Register your card: Go to ATHOP.co.nz and register your AT HOP card to create a MyAT account.
  2. Log in to your account: Access your MyAT account to view your card's details.
  3. Select the top-up option: Choose to top up online or set up an Auto Top-Up.
  4. Select the amount to top up: the amount that you want to add to your HOP card.
  5. Enter your Extraordinary card details to complete your transaction.
  6. Activate your top-up: Tag on at an AT HOP reader (bus, train, or ferry) or an electronic gate to activate the funds
 
In-Person Top-up
  1. Find a location: Visit an AT HOP Retailer (look for an "AT HOP is sold here" sign), a ticket and top-up machine at train stations or on the Northern busway, or a customer service centre.
  2. Place card on reader: Put your AT HOP card on the designated reader.
  3. Select top-up: Choose the "HOP money top up" option and the amount you wish to add.
  4. Make your payment: Pay with your Extraordinary card.

If the kiosks or a 'top up' location like a dairy accepts digital cards then that will work too.

Please feel free to contact our support team here for any further information.